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Managing Your Account & Subscription
Learn how to update your shipping frequencies, add products to your subscription, etc.
How can I manage my subscription & deliveries?
Your account is automatically created when you place your first order with us. From the login page, you'll need to enter your email, receive the code, and enter the code to log in. Please see the steps below:. Step 1: Log in to your Save Trees accoun
How can I see my next order date?
Step 1: Log in to your Save Trees account. Step 2: We’ll send you your 4-digit code for passwordless login to the email address associated with your account. Step 3: Your next shipment date will be visible on the upper left corner of your screen. Ste
How can I adjust my shipping schedule/frequency?
Step 1: Log in to your Save Trees account. Step 2: We’ll send you your 4-digit code for passwordless login to the email address associated with your account. Step 3: Click "Subscriptions" at the top. Step 4: Click “Manage this subscription” on the su
Why can't I log into my account?
If you missed this email, check your inbox and/or spam folder as it may have been routed there. Note: The maximum number of login attempts is five. If you have exceeded five failed login attempts, refresh your web browser to reset the login attempts.
How can I cancel my order?
We will send a renewal reminder email 3 days before your next order date, and it’s easy to cancel, skip, or delay your order during that time in your account management page!. Once an order has been processed, it is sent directly to our warehouse for
How can I cancel my subscription?
You can cancel your subscription at any time!. Step 1: Log in to your Save Trees account. Step 2: We’ll send you your 4-digit code for passwordless login to the email address associated with your account. Step 3: Click on “Subscriptions” at the top.
Creating and accessing your account
If you missed this email, check your inbox and/or spam folder as it may have been routed there. Please see the steps below:. Step 1: Log in to your Save Trees account. Step 2: We’ll send you your 4-digit code for passwordless login to the email addre
How can I update my shipping address?
Step 1: Log in to your Save Trees account. Step 2: We’ll send you your 4-digit code for passwordless login to the email address associated with your account. Step 3: Click on "Edit Address" in the Address & Payment Details section at the very bottom
How can I swap products in my subscription?
Step 1: Log in to your Save Trees account. Step 2: We’ll send you your 4-digit code for passwordless login to the email address associated with your account. Step 3: Click on “Subscriptions” on the top of the homepage.
How can I update my email address on my account?
If you need to update the email address associated with your account, please send us an email at [email protected] and we can update it on our end. Simply provide us with your current email address and the new email address you would like to use, an
How can I skip or reschedule or skip upcoming order?
Step 1: Log in to your Save Trees account. Step 2: We’ll send you your 4-digit code for passwordless login to the email address associated with your account. Step 3: Once logged in, click on "Reschedule" or "Skip".