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Save Trees (Formerly Cloud Paper) FAQ logo

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Why can't I log into my account?Updated 4 months ago

Save Trees’ passwordless login should allow customers to log in to the customer portal using a four-digit access code. You can either receive the 4-digit code on your email or SMS as long as you’ve entered the information when you checkout after your first order.


If you missed this email, check your inbox and/or spam folder as it may have been routed there. 

Note: The maximum number of login attempts is five. If you have exceeded five failed login attempts, refresh your web browser to reset the login attempts. This requires you to re-enter your email address, obtain a new 4-digit code, and log in again.

If you need further assistance, please contact [email protected] and we will be glad to assist you!"

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