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<ul id="isPasted"><li dir="ltr" style="text-decoration:none;">You automatically earn 5% back on every recurring subscription order (credits start accruing on your second subscription order)!</li><li dir="ltr" style="text-decoration:none;">You can see your available credit in the customer portal and redeem it on future orders.&#xA0;You will need to toggle &apos;Apply credits to my next order&apos; in your customer portal when you would like to use the credits.</li><li dir="ltr" style="text-decoration:none;">Earn credits by subscription ordering and referring friends!</li></ul>

You automatically earn 5% back on every recurring subscription order (credits start accruing on your second subscription order)!. You can see your available credit in the customer portal and redeem it on future orders. You will need to toggle 'Apply

How do I earn credits in the Save Trees rewards program?

Rewards & Referrals

What ingredients make up your paper?

Is your toilet paper septic safe?

Where is your toilet paper and paper towel made?

How do I clean the Swish Cloths?

How long does a Swish Cloth last?

What are Swish Cloths made of?

Does your paper have PFAS?

What is the difference between Extra-Soft and Premium?

Product Details

How can I manage my subscription & deliveries?

How can I see my next order date?

How can I adjust my shipping schedule/frequency?

Why can't I log into my account?

How can I cancel my order?

How can I cancel my subscription?

Creating and accessing  your account

How can I update my shipping address?

How can I swap products in my subscription?

How can I update my email address on my account?

How can I skip or reschedule or skip upcoming order?

Managing Your Account & Subscription

How can I update my billing information?

When will my credit card be charged?

Billing & Payment

Why is bamboo better?

Why is our FSC certification important?

Are your deliveries carbon-neutral?

Is the packaging plastic-free?

How do you give back to your community?

Environmental & Community Impact

Do you deliver to PO boxes?

Do you ship to Alaska or Hawaii?

What happens if my order arrives wet or damaged?

Shipping & Delivery

How can I refer a friend?

Where can I locate my reward credits and when will they be added to my customer portal?

Can I get reward credits for my previous orders?

Do credits expire?

Can I use my credits with other discounts or promos?

How do I earn credits in the Save Trees rewards program?Updated a month ago